The unique SkiTeam4 Resort Management System. Hotel based, highly-trained Resort Managers who speak the local language (most are natives of the country) and English, who are in resort long before you are to ensure that everything is spot on. Prior to this, they all receive a detailed training course that covers every possible detail from the day to day organisation of your trip to all other eventualities including emergency procedures. The overall satisfaction rating for ST4 Resort Managers in 2024 was an impressive 94%!
Always good to have someone who is multi-lingual. We are very fond of Tanja, naturally friendly and helpful. She was there when needed but also she acknowledged that we were experienced and did not dictate to us. Lovely girl!
Radu, our Resort Manager, was excellent, He couldn't do enough for us and he went above and beyond the expectation. He was fantastic and a real credit to Skiteam4.
In resort Ogi, absolute legend. Made life very easy. -Next year please-
Moriz has been incredibly helpful all week, on all matters, as always. We would like to request that Moriz joins us again next year as RM.
Lukas has been exceptional for us. Has made our trip very easy and enjoyable. Always on hand to help with anything and really pleasant personality. Could not have asked for more. Up there on a par with Radu!!.